Have your say on changes to bus route 372 at Rainham station

Closed 10 Dec 2017

Opened 26 Oct 2017

Results Updated 16 May 2018

We received 120 responses to the consultation. 119 were from members of the public and one was from a stakeholder. Thanks to all those who provided their views – we appreciate your patience in waiting for our reply.

Of those who responded, 74 per cent supported the proposed changes to route 372, six per cent neither supported nor opposed them, 16 per cent opposed or strongly opposed them, two per cent were not sure and two per cent did not answer.

After careful consideration of the consultation responses, we have decided to proceed with the changes as proposed. We plan to implement these changes on 2 June 2018.

To view the full consultation report and our responses to issues raised, please click on the links below:

Route 372 consultation report (PDF 302KB)

Route 372 response to issues raised (PDF 165KB)


We are proposing to make changes to how bus route 372 serves Rainham station.

What are we proposing?

We are proposing to make changes to how bus route 372 serves Rainham Station to improve the interchange for passengers. The proposal also helps to respond to concerns raised by councillors from the London Borough of Havering about historic infrastructure on Wennington Road.

In detail, we propose to reroute the 372 via Rainham Station eastbound only. From Broadway, it would operate via Old Station Lane, Celtic Farm Road and Ferry Lane, returning to the line of route on Wennington Road. The bus stop on Wennington Road would no longer be served. However, the stop on Celtic Farm Road would replace this and allow better interchange for eastbound passengers arriving or boarding at Rainham Station. There would be a small disbenefit for some through passengers as their journey time would increase slightly.

We reviewed the possibility to also reroute the service westbound at Rainham station too. However, this would require the bus to travel via a longer loop via the station. This would have required additional time in the schedule and would have impacted adversely on the reliability of the service or would have required an additional vehicle which would not be a cost effective use of resources.  

Please refer to the plan below

A map of the proposed rerouteing of the 372

Click here for a larger version of the above map (PDF)

Have your say

We would like to know what you think about our proposals for route 372.

Please give us your views by completing the online survey below by 10 December 2017.

Alternatively, you can:

You can also request paper copies of all the consultation materials and a response form by emailing consultations@tfl.gov.uk, or writing to FREEPOST TFL CONSULTATIONS.



  • Havering


  • Anyone from any background


  • Bus route 372