Proposed change to bus route 5 in Romford

Closed 3 Oct 2016

Opened 5 Aug 2016

Results Updated 25 Aug 2017

Between August and October 2016 we consulted on proposals for changes to route 5 in Romford which would improve access to Queen’s Hospital, Romford. After carefully considering all the responses to the consultation, we have decided to go ahead with the scheme.

From August 26 route 5 will be rerouted via Queen’s Hospital and will no longer serve the section of South Street between Oldchurch Road and Rom Valley Way, but will continue to serve the town centre and Romford Station.

This route is slightly longer, and to make this new route possible we will be making the service a little less frequent during weekday and Saturday daytimes off-peak. Buses will run every seven to eight minutes, instead of every six to seven minutes between the hours of 10:00 and 14:00. At peak times on Monday to Friday the frequency will stay the same.

We appreciate that re-routeing the 5 via the hospital will inconvenience some passengers, but these changes will improve access to Queen’s Hospital from Barking and Dagenham for a high number of users by providing a direct bus service to healthcare.

Click here to view our Consultation Report (PDF)

Click here to view our Responses to Issues Raised document (PDF)



The London bus network is kept under regular review. As part of this, we develop proposals for changes to services.

Route 5 runs between Canning Town and Romford Market every 6-7 minutes Monday to Saturday during the day and every 8-10 minutes in the evenings and Sunday daytimes.

We have worked closely with stakeholders including the Hospital NHS Trust to look at providing improved access to healthcare at Queen’s Hospital in Romford.

Why we are consulting?

We are proposing the following changes to route 5:

  • Buses would be rerouted at Rom Valley Way to serve Queen’s Hospital, Oldchurch Rise, and Oldchurch Road. Buses would use these roads in both directions
  • Buses would no longer serve the section of South Street between Oldchurch Road and Rom Valley Way
  • It would continue to serve Romford town centre and Romford Station.

These changes would improve access to Queen’s Hospital from the Barking and Dagenham area by providing a direct bus service.

South Street, Romford would continue to be served by routes 252 and 248 providing direct links for passengers into Romford town centre.

There would be no change to night route N15 which would continue to serve South Street. 

Please see the map below for further details of the change to route 5 and how this may affect your journey.

Please click here to view a larger map (PDF).

Have your say

We would like to know what you think about this proposal for route 5. Your comments and suggestions will help to inform our final decision.

Please give us your views by completing the online survey below by 3 October 2016.

Alternatively, you can:


  • Barking & Dagenham
  • Havering
  • Newham
  • Redbridge


  • Anyone from any background


  • Bus route 5