Proposed changes to bus services in Harrow town centre

Closed 31 Jul 2019

Opened 18 Jun 2019

Overview

We are proposing some changes to the bus network in Harrow town centre, particularly between Harrow bus station and Northwick Park Hospital. We would like to understand your views on the proposed changes to routes 186, H9, H10 and H14.

Background

Buses play a unique role in the life of London. They are the most accessible form of public transport and they provide the widest and densest network of travel options for distances that are too long to walk or cycle. Good reliable bus services are fundamental to how our customers move around the city.  

The bus network is crucial to London’s continued economic and social development, and will be vital in meeting the Mayor’s Transport Strategy target of 80 per cent of journeys being made using sustainable transport options by 2041.  

In 2016 the Mayor introduced the Hopper fare which has already helped millions of passengers make affordable bus journeys across London. The Hopper fare allows Londoners to make multiple journeys within one hour at no extra cost.  

In 2018, a review of the network in and around Harrow town centre was completed. The aim of this review was to better match passenger demand with bus capacity. As a result of the review, we are proposing changes to some bus routes and we would like to know your views.    

Our proposals  

  • Withdraw route 186 between Harrow bus station and Northwick Park Hospital. Route 186 would terminate at Harrow bus station
  • Extend route H14 from Northwick Park Hospital’s main entrance to terminate at St Mark’s Hospital, following the existing alignment of route 186. This would give an increased frequency of buses servicing St Mark’s with a bus every 9 to 10 minutes compared to every 12 minutes now
  • Move the terminus of circular routes H9/H10 from Harrow bus station to Northwick Park Hospital. This would give a more direct bus link between the South Harrow area and Northwick Park Hospital
  • Withdraw bus routes H9/H10 from Northwick Avenue and Rushout Avenue, in both directions, and instead operate a more direct service along Kenton Road between Kenton station and Northwick Park roundabout

We previously consulted on the withdrawal of route 223 between Northwick Park Hospital and Harrow bus station. Following the consultation feedback and a recent review of buses between Harrow and Northwick park hospital, we are no longer proposing this. Route 223 will continue to terminate at Harrow bus station.

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Harrow town centre all routes proposed map (PDF 144KB)

Withdraw route 186 between Harrow bus station and Northwick Park Hospital.

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Route 186 current map (PDF 109KB)

Route 186 would terminate at Harrow bus station. By making this change we want to:  

  • Improve bus reliability for customers using route 186
  • Better match customer demand along this route to the services we provide; and
  • Help reduce air pollution and congestion in Harrow town centre by running the right amount of buses in the area

Several bus routes run between Harrow bus station and Northwick Park Hospital resulting in too many buses for the amount of passengers who travel between these locations. At the busiest time of the day, only 13 buses per hour are required to meet demand. The current bus network provides 34 buses per hour. To better match capacity with demand, we are proposing to terminate route 186 at Harrow bus station.  

The 186 proposal would mean a reduction of 5 buses per hour on the roads between Harrow bus station and Northwick Park Hospital. This connection to/from the hospital would continue to be served by 26 buses per hour in the peaks which would meet passenger demand. The bus network is kept under constant review and we would monitor these routes if the proposals are taken forward, to ensure demand continues to be met.    

A further benefit of the 186 proposal is it would reduce the number of journeys the route takes along College Road, helping to reduce air pollution and congestion in Harrow town centre. 

The proposed change to route 186 would remove a direct link for around 400 passengers per weekday who currently travel between stops east of Wealdstone and stops south of Harrow bus station, 300 of these passengers travel to the hospitals.

These passengers could still complete their journeys by changing buses at Harrow bus station, with a bus to/from the hospital about every 2 minutes.             

The proposal is also expected to have a positive impact on the reliability of route 186 which will benefit over 17,000 passengers who use the route daily.

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Route 186 proposed map (PDF 108KB)

Move the terminus of circular route H9/H10 from Harrow bus station to Northwick Park Hospital.

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Route H9 current map (PDF 111KB)

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Route H10 current map (PDF 110KB)

We are proposing to terminate the H9 and H10 where route H14 currently terminates at Northwick Park Hospital’s main entrance and Maternity Unit. This would provide a much improved direct link to Northwick Park Hospital from areas to the southwest of Harrow town centre, including South Harrow and Rayners Lane.

The change of terminus on route H9/H10 would remove the shortest direct link between Harrow town centre and bus stops along Christchurch Road, via Kenton Road. This change would affect around 85 passengers per weekday, who would need to change once at either Kenton Road or Wealdstone High Street at the same bus stop to complete their journey. Alternatively they could continue to use the longer direct link on route H9/H10 via Rayners Lane and South Harrow.   

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Route H9 proposed map (PDF 114KB)

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Route H10 proposed map (PDF 114KB)

Withdraw bus route H9/H10 from Northwick Avenue and Rushout Avenue, in both directions.   

This change has been proposed because of requests from local residents and stakeholders to review this section of these routes. Following our review, we found that withdrawing the H9/H10 from Northwick Avenue and Rushout Avenue would benefit around 1,800 passengers per weekday travelling through the area, with journey times reduced by between 2 and 4 minutes. In addition passengers using the westbound stop on Kenton Road (which is not currently served by the H10) would benefit from more frequent services.  

Withdrawing routes H9/H10 from Northwick Avenue and Rushout Avenue would mean they no longer serve the stop directly outside of Northwick Park station. This would impact around 500 passengers per weekday who travel to/from this stop on routes H9/H10. These passengers would either have an additional walk of around 350 metres to access nearby stops on Kenton Road or would need to interchange with the H18/H19.  

Routes H18 and H19 will continue to serve the Northwick Park Station stops using Rushout Road and Northwick Avenue.

Extend route H14 from Northwick Park Hospital main entrance to terminate at St Mark’s Hospital

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Route H14 current map (PDF 108KB)

Our proposal to extend route H14 to St Mark’s Hospital would increase capacity from 5 to 7 buses per hour in the peak times, to stops at the rear of Northwick Park Hospital complex, including the Accident & Emergency department. It would also create new links from Hatch End and Headstone Drive to the rear of Northwick Park Hospital.

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Route H14 proposed map (PDF 108KB)

Depending on the views expressed as part of this consultation, we are aiming to introduce these changes in December this year.

Route 223

Route 223 operates between Harrow bus station and Wembley Central. In 2017 we consulted on proposals to withdraw route 223 between Harrow bus station and Northwick Park Hospital. This was to better match the passenger demand for buses in the area. As a result of the proposals in this current consultation, and feedback from the 2017 exercise, we are proposing to abandon the previous proposal and make no changes to route 223.  

Impact on protected groups

We are subject to the general public sector equality duty set out in section 149 of the Equality Act 2010, which requires us to have due regard to the need to eliminate discrimination, advance equality of opportunity and foster good relations by reference to people with protected characteristics. The protected characteristics are: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. As part of our decision-making process on proposals for new schemes, we have had due regard to any impacts on those with protected characteristics and the need to ensure their interests are taken into account. 

In considering these changes we have completed a draft Equality Impact Assessment (EqIA) at the outset of the project, to review potential impacts on equality target groups, including disabled people. A full copy of the EqIA can be found below.

Harrow town centre bus changes Equality Impact Assessment (PDF 1.15MB)

We would like your views on the impact the scheme could have on you when you travel through the area. You can let us know by completing the online survey.

Have your say

We would like to know what you think about our proposals for bus changes. Your comments and suggestions will help inform our final decision.

Please give us your views by completing the online survey below by Wednesday 31 July 2019.

Alternatively, you can:

Northwick Park Hospital, Watford Road, Harrow, HA1 3UJ

Thursday 27 June 2019 (13:00 - 16:00)

Tuesday 9 July 2019 (10:00 - 13:00)

(We will have a desk at the base of the Level 5B stairs)

You can also request paper copies of plans and a response form, copies in Braille, large text or another language by emailing consultations@tfl.gov.uk, writing to FREEPOST TFL CONSULTATIONS, or calling 0343 222 1155.

This consultation is part of the process which fulfils the requirement for TfL to consult under Section 183 of the Greater London Authority Act 1999.

Areas

  • Harrow

Audiences

  • Anyone from any background

Interests

  • Bus route 186
  • Bus route 223
  • Bus route H10
  • Bus route H14
  • Bus route H9