Have your say on proposed changes to buses in West, South-East and North-East London for the opening of the Elizabeth Line

Closed 17 Sep 2017

Opened 3 Jul 2017


London is growing, with an estimated 10 million people expected to live here by the early 2030s. Transport is an essential part of life in London and we’re investing so that as the city grows, everyone who lives, works or visits London has the transport they need.

The opening of the Elizabeth line from 2018 will further transform how people move about in London. The line will provide a key east-west link across London and beyond. Many people in inner and outer London will use a bus to get to the new service. We need to ensure that people can access the stations by bus.

Click here for a larger version of the above Elizabeth Line map (PDF) - Please note this map was updated on 28 July 2017 to include the changes at Heathrow Airport.

The Elizabeth line will make travelling across London much easier. This means bus passenger trips and demand will be different in the future as people make their way to different stations or use the train instead. We’ve looked at how buses might serve stations in West, South East and North East London:

West London

  • Central Ealing routes 112, 427, E1 and E10
  • Hayes, Heathrow and West Drayton routes 140, 223, 278, 697, 698, and X140
  • Southall routes 95, 120, E5 & H32 (and 427)
  • Acton routes 218, 266, 306, 391 and 440

South East London

  • Woolwich and Abbey Wood routes 129, 161, 178, 180, 244, 291, 301, 469, 472 and B11

North East London

  • Royal Docks/Custom House routes 104, 241, 300, 304, 330 and 474
  • Harold Wood Romford routes 497, 174 and 256
  • Inner North East London routes 25 and 115

Our proposals range in scale depending on the route to help us better match future demand with resources. We welcome your views on any or all of the details as set out on the following pages:

Details of West London bus changes
Details of South East London bus changes
Details of North East London bus changes

If you would like to look at the full background to the review of bus service please read the document below: 

Changes to suburban bus services to support the Elizabeth Line - Technical Note (PDF) 

How will passengers be affected?

We know that each of our proposals will impact on some passengers. Many will gain new opportunities for direct connections not previously available, while others may have to change bus to complete their journey. The new Hopper fare means there is no longer a financial penalty for changing onto a second bus within an hour.

We measure these passenger journeys by looking at trip patterns from Oyster card information alongside other data. The information is used to determine demands and better understand travel habits.

When would these changes start?

We will review and use the information received through this consultation to inform our decision making and next steps. We may decide to adapt our proposals in light of comments received or we may decide to go ahead as proposed. However, if we significantly revise our proposals we will run a new consultation to outline them.

If we proceed with the changes as proposed here they would be introduced over the next few years, generally in line with the opening of each section of the Elizabeth line.

Have your say

We would like to know what you think about our proposed changes to buses in West, South-East and East London.

Please give us your views by completing the online survey below by Sunday 17 September 2017.

Alternatively, you can:

You can also request paper copies of all the consultation materials and a response form by emailing consultations@tfl.gov.uk, writing to FREEPOST TFL CONSULTATIONS, or calling 0343 222 1155. Please get in touch using the details above if you would like information in alternative formats.


  • All Areas


  • Anyone from any background


  • Bus route 104
  • Bus route 112
  • Bus route 115
  • Bus route 120
  • Bus route 129
  • Bus route 140
  • Bus route 161
  • Bus route 174
  • Bus route 178
  • Bus route 180
  • Bus route 223
  • Bus route 241
  • Bus route 244
  • Bus route 25
  • Bus route 256
  • Bus route 266
  • Bus route 291
  • Bus route 300
  • Bus route 330
  • Bus route 391
  • Bus route 427
  • Bus route 440
  • Bus route 469
  • Bus route 472
  • Bus route 474
  • Bus route 697
  • Bus route 698
  • Bus route 95
  • Bus route B11
  • Bus route E1
  • Bus route E10
  • Bus route E5
  • Bus route H32