Hammersmith Bridge bus route changes

Closes 1 Oct 2020

Opened 15 May 2019

Overview

On Saturday 18 May, following the closure of Hammersmith Bridge, we made a number of temporary changes to the local bus network. The changes were designed to:

  • Provide or enhance direct links between Roehampton, Mortlake, Barnes and the Tube network at Putney Bridge
  • Retain a direct link between Barnes, Mortlake and Hammersmith, where there is step-free access to the Tube
  • Reinstate route 72 to its full length north of the river so it again runs between Hammersmith and East Acton

Summary of changes implemented Saturday 18 May:

  • Routes 33, 72, 209, 419, and 485 run on shortened or altered routes
  • We introduced a new route – the 533 – which runs between Barnes and Hammersmith via Chiswick Bridge
  • We increased the frequency of route 265 between Roehampton and Putney Bridge station (there is no change to the frequency between Tolworth and Roehampton)
  • Route 609 no longer runs, having been withdrawn when the bridge was closed

We understand that not all of the changes we made have benefitted everyone and so we have been taking feedback from local stakeholders via public meetings and this web page.

Update 26 September 2019

We have extended our Dial-a-Ride (DaR) services to meet the needs of customers with mobility issues who live near Hammersmith Bridge.  

Those living within one mile of the bridge who meet DaR’s membership criteria can now call a dedicated helpline to arrange for assistance to take them to a pre-agreed location on the other side of the river.  

More information on Dial-a-Ride is available at: https://tfl.gov.uk/modes/dial-a-ride/

Update 2 September 2019

Following feedback, passenger surveys and data collection, we are making some additional changes from Saturday 28 September 2019.

Summary of additional changes introduced from Saturday 28 September 2019:

  • Route 419 will be extended from Barnes Pond to Roehampton, Bessborough Road. The full route will be Richmond station to Roehampton, Bessborough Road. The route will also be enhanced to run every 12 minutes on Monday to Saturday and every 20 minutes on Sundays.

See the map below for an overview of the affected routes.

Your browser does not support inline PDF viewing.Please download the PDF.

Click here for an overview map of affected routes (from Saturday 28 September 2019) (PDF 71KB)

Click here for a map showing affected routes and connecting routes in the area (from Saturday 28 September 2019) (PDF 77KB)

We are continuing to review bus services in the area and will make further changes to other routes if necessary.

Route changes

Click here for details of each route change.

Frequently asked questions

Click here for ongoing frequently asked questions.

Plan your Journey

Please use the TfL journey planner to plan your journey.

If you have any enquiries or complaints about these affected routes then please contact us by:

Using our web form 

Calling us on 0343 222 1234 Charges apply

Textphone 0800 112 3456; or

Writing to us at:

TfL Customer Service
4th Floor
14 Pier Walk
London SE10 0ES

Have your say

These changes to the local bus network are required because buses cannot use Hammersmith Bridge until safety-critical upgrade work is complete. However, we appreciate that they may impact on how you travel while they are in place.

We will review these bus route changes later in the year to ensure they continue to meet the needs of our customers. While these changes are in place, we are keen to know how they have impacted on your journey and whether or not there are any improvements that we can make to these routes.

If you would like to let us know your views on these changes then please contact us at yoursay@tfl.gov.uk.

Areas

  • Ealing
  • Hammersmith & Fulham
  • Hounslow
  • Richmond upon Thames
  • Wandsworth

Audiences

  • Anyone from any background

Interests

  • Bus route 209
  • Bus route 265
  • Bus route 33
  • Bus route 419
  • Bus route 485
  • Bus route 609
  • Bus route 72
  • Buses
  • Bridges