Liverpool Street bus station changes

Closed 13 Nov 2016

Opened 30 Sep 2016

Results Updated 2 Oct 2017

We received 590 responses to the consultation. 586 responses were from members of the public and four were from stakeholders. Thanks to all those who provided their views – we appreciate your patience in waiting for our response.

Of the public responses:

  • 19 per cent supported or strongly supported the proposed changes to routes 11/N11 and 23, while 35 per cent opposed or strongly opposed them
  • 15 per cent supported or strongly supported the proposed changes to routes 42 and 78, while 24 per cent opposed or strongly opposed them
  • 24 per cent supported or strongly supported the proposed changes to route 133/N133, and 3 per cent opposed or strongly opposed them
  • 27 per cent supported or strongly supported the proposed changes to route 153, and 2 per cent opposed or strongly opposed them
  • 24 per cent supported or strongly supported the proposed changes to route 214, while 3 per cent opposed or strongly opposed them

We have considered all of the responses and have decided to go ahead with the changes to routes 11/N11, 23, 42, 78, 133/N133, 153 and 214.

We're working with partners to make necessary changes to road layouts to allow the changes on route 11 to be implemented. Forthcoming long term works near to Liverpool Street bus station mean we cannot introduce changes to routes 42, 78 and 153 until late 2018; 

  • Route 133/N133 – Made permenant from June 2017
  • Routes 23 - 30 September 2017
  • Routes 42, 78 and 153 – December 2018
  • Route 214 – January 2019

To view the full consultation report and responses to issues raised documents; please click on the links below:

Liverpool Street – Consultation report (PDF)

Link to Liverpool Street – Response to issues raised (PDF)

Link to our consultation on Changes to buses in Central London

Overview

The London bus network is kept under regular review. As part of this, we develop proposals for changes to services.

London is growing. By 2021 London’s population is predicted to be over 9 million, with forecasts that there will be around 170,000 new jobs created. Our role is to keep London working and growing and help make life better, so that as our city grows, everyone who lives, works and visits London has the transport they need.

At the same time, like all public authorities we have to make sure that money is being spent in the most efficient and effective way. We regularly review how bus services are used, and as part of this we develop proposals for changes to services. We are proposing to make changes to bus services around Liverpool Street station and would like to know your views.

Background

Travel habits are changing in Central London and the West End. The number of people travelling by bus, east-west in particular, is falling. We want to ensure that the bus network meets demand, both now and in the future. We have reviewed bus routes serving the Liverpool Street area to make sure that they can match future travel demand in the best way possible. 

In carrying out this review, we’ve looked at local travel patterns and considered the impacts of other wider developments, such as the opening of the Elizabeth line (Crossrail) in 2018. We’ve also taken account of stakeholder aspirations including that of the City of London and Crossrail to permanently close Liverpool Street between Old Broad Street and Blomfield Street.

We’re proposing changes to the following bus routes:

  1. Route 23 would no longer run between Aldwych and Liverpool Street bus station
  2. Route 11/N11 would be rerouted via Bishopsgate to Worship Street
  3. Route 42 would be rerouted to Liverpool Street bus station
  4. Route 78 would be rerouted to Liverpool Street bus station
  5. Route 133/N133 would serve Liverpool Street bus station via King William Street, Threadneedle Street and Old Broad Street in both directions
  6. Route 153 would be permanently extended to Liverpool Street bus station via Blomfield Street and London Wall       
  7. Route 214 would be extended from Finsbury Square to Blomfield Street
     

A map showing proposed changes for buses around Liverpool Street station

Please click here for a larger version of the above map (PDF)

What are we proposing for routes 11, 23, 42 and 78?

Current situation

Route 11/N11 operates between Fulham Broadway/Ealing Broadway and Liverpool Street Bus Station. Route 23 operates between Westbourne Park and Liverpool Street Bus Station. The routes parallel each other between Trafalgar Square and Liverpool Street Bus Station.

Route 42 runs between Denmark Hill and Liverpool Street station (Worship Street). Route 78 operates between Nunhead and Shoreditch High Street. The two routes run parallel to one another between Tower Bridge Road and Bishopsgate.

Our proposals

We are proposing that:

  • Route 23 would no longer run between Aldwych and Liverpool Street Bus Station
  • Route 11/N11 would be rerouted to Worship Street via Threadneedle Street and Bishopsgate. It would no longer serve Old Broad Street and Liverpool Street bus station but would still serve Liverpool Street station at Bishopsgate
  • Route 42 would be diverted to Liverpool Street bus station via Wormwood Street and Old Broad Street. It would no longer serve Bishopsgate, Norton Folgate, Primrose Street and Worship Street
  • Route 78 would be diverted to Liverpool Street bus station via Wormwood Street and Old Broad Street. It would no longer serve Bishopsgate, Norton Folgate, Great Eastern Street, Holywell Lane, Curtain Road, Old Street and Shoreditch High Street
     

A map showing proposals for route 23

Please click here for a larger version of route 23 proposal map (PDF)

A map showing proposals for route 11/N11

Please click here a larger version of route 11/N11 proposal map (PDF)

A map showing routes 42 and 78 proposal

Please click here for a larger version of routes 42 and 78 proposal map (PDF)

Why make the changes

The number of passengers using routes 11/N11 and 23 has reduced over the last five years, leaving surplus capacity on both routes between the West End and Liverpool Street. When the Elizabeth line (Crossrail) opens in 2018, we forecast that demand will reduce further. The busiest section of route 23 is between Marble Arch and Westbourne Park, so altering route 23 so that it no longer runs between Liverpool Street and Aldwych would better match capacity to demand and free up resources to be reallocated to other parts of the bus network that need it more.

This change would mean some passengers would no longer be able to make the journey they are used to on one bus. However, it would still be possible to interchange with routes 11 and 26 to travel between Liverpool Street station and Aldwych. The Mayor has introduced a one-hour ‘Hopper’ fare which would allow passengers who use Pay as You Go to interchange between routes 23 and 11 or 26 at no extra cost within one hour of touching in on the first bus.

Re-routeing route 11/N11 to run to Worship Street via Bishopsgate rather than Liverpool Street bus station would provide common stops for routes 11 and 26 on Bishopsgate for passengers travelling to and from Liverpool Street station.

Re-routeing routes 42 and 78 to Liverpool Street bus station would provide space at the bus stand on Worship Street to accommodate route 11/N11, while retaining common stops for passengers travelling between Liverpool Street station and Bermondsey. The proposed change would remove the direct link between Bermondsey and Shoreditch on route 78.

Other benefits of these changes include:

  • Route 23 would be shorter and more reliable
  • Removal of a high frequency bus route from Bank junction. This supports a City of London ambition to reduce traffic levels at this congestion hotspot which could help to improve the pedestrian environment
  • Similarly, it would also mean the removal of a bus route from the congested corridors of Fleet Street and Ludgate Hill
  • Route 11 would compensate for reduced frequency for passengers travelling from Bishopsgate to Bank and Mansion House after the proposed rerouteing of route 388. Click here to find out more.
     

What are we proposing for routes 133/N133 and 153?

Current situation

Routes 133/N133 and 153 have been subject to diversion since June 2011 as a result of the temporary closure of Liverpool Street between Blomfield Street and Old Broad Street for Crossrail works.

Route 133/N133 currently runs via King William Street, Threadneedle Street, and Old Broad Street to Liverpool Street bus station.

Route 153 operates from Eldon Street via Blomfield Street, London Wall and Old Broad Street to Liverpool Street bus station. Towards Finsbury Park, it runs via Old Broad Street and London Wall and onwards.

Following completion of the Crossrail project, Liverpool Street is not expected to reopen, instead becoming a pedestrianised area around the new Elizabeth line entrance to improve the public realm and accommodate increased number of pedestrians. Buses would therefore not be able to return to their previous routeings.

Our proposals

We are proposing to make the current routeings of routes 133/N133 in the Liverpool Street area permanent.

Route 153 will be cut back to Finsbury Square between September 2016 and March 2017 as a result of works in the local area. After these works are complete, we are proposing to permanently extend the 153 to Liverpool Street bus station via the routeing described above.

A map showing proposals for route 133/N133

Please click here for a larger version of route 133/N133 proposal map (PDF)

A map showing proposals for route 153

Please click here for a larger version of route 153 proposal map (PDF)

What are we proposing for route 214?

Current situation

Route 214 runs between Highgate and Finsbury Square. It has terminated at Finsbury Square since June 2011, when Liverpool Street was temporarily closed between Blomfield Street and Old Broad Street for Crossrail works. Prior to 2011, the route served Liverpool Street bus station.

Our proposals

We are proposing to extend route 214 via Eldon Street to terminate at a new bus stand on Blomfield Street. The last stop towards Liverpool Street station would be bus stop V on Eldon Street. Passengers travelling towards Highgate would be able to get on the bus at the new stand.

The stand is not expected to become available until after development above new the Elizabeth line station is completed following the completion of the Crossrail project. Therefore for the next few years route 214 would remain at Finsbury Square.

A map showing proposed changes for route 214

Please click here for a larger version of route 214 proposal map (PDF)

Why make the changes

We would like to run route 214 closer to Liverpool Street station again. Before the closure of Liverpool Street in June 2011, nearly 2,000 trips were made to Liverpool Street station on route 214 and since then, use of the route has decreased.

The permanent closure of Liverpool Street means it will not be possible to return route 214 to its previous routeing to Liverpool Street bus station without a longer routeing requiring extra resources. However, the proposed new terminus on Blomfield Street is within 200 metres of Liverpool Street station.

What are we proposing for routes 388 and 100?

We are also consulting separately on proposals to alter routes 388 and 100. Details can be found at  by visiting https://consultations.tfl.gov.uk/buses/routes-100-and-388/

When will these changes happen?

Depending on the feedback from this consultation, we hope to make the changes to routes 11/N11, 23, 42 and 78 in January 2017.

Routes 133/N133 are already temporarily on the proposed permanent routeings. We plan to make the change to route 153 from March 2017.

The change to route 214 is dependent on the delivery of a new bus stand on Blomfield Street following completion of Crossrail-related development.

Have your say

We would like to know what you think about our proposals for bus services at Liverpool Street station. Your comments and suggestions will help inform our final decision making.

Please give us your views by completing the online consultation form by 13 November 2016.

Alternatively, you can:

This consultation is part of the process which fulfils the requirement for TfL to consult under Section 183 of the Greater London Authority Act 1999.

Areas

  • City of London
  • Westminster

Audiences

  • Anyone from any background

Interests

  • Bus route 100
  • Bus route 11
  • Bus route 133
  • Bus route 153
  • Bus route 214
  • Bus route 23
  • Bus route N11
  • Bus route N133
  • Bus route 388