Proposed bus route changes serving The Coopers’ Company and Coborn school

Closed 22 Dec 2020

Opened 17 Nov 2020

Results updated 4 Mar 2021

We received 69 responses to the consultation, 68 from the general public and one stakeholder reply.

After analysing the consultation responses, we have decided to go ahead with our proposals to withdraw route 648 and reduce the frequency of route 646.

Consideration will be given to re-timing the remaining 646 journeys to better meet school finish times.

The 648 will be withdrawn following the last day of summer term 2020/21.

The 646 will operate two journeys in the morning and two journeys in the afternoon from the start of school term in September 2021.

You can view our consultation summary below.

Routes 648 & 646 consultation summary (PDF 1.49MB)


Following a review of bus routes 648 and 646, we are proposing to withdraw route 648 and reduce the number of trips on route 646.

Route 648 operates two trips in the morning and afternoon using single deck buses. Its role is to provide some additional capacity to route 248 which it duplicates between Romford and Upminster but also directly serve The Coopers’ Company and Coborn school on St Mary’s Lane.

Usage of route 648 is low with a significant mismatch in demand between the morning and the afternoon suggesting students already use an alternative to the 648 after school finishes. Other trips made on route 648 can be accommodated on either route 248 or 346.

This is not a good use of our current resource and we can use this elsewhere on the network where there is more need. Therefore, we are proposing to withdraw route 648.

The alternative for those passengers most affected by the withdrawal of the 648 could be to walk to catch the 248 at Upminster. Alternatively, they can catch the 346 (every 15 minutes) or 646 and interchange onto the high frequency 248 (every 8 minutes) without any additional capacity needed on these routes.

Route 646 also serves The Coopers’ Company and Coborn school, making three trips in the morning and afternoon between Noak Hill and Cranham via Upminster and Hornchurch. Usage of this route is also low. We are proposing to remove the last journey in the morning that departs Noak Hill at 07:43 and the last afternoon journey that departs Cranham at 16:00. Again, this allows us to better use our limited resources.

These proposals are subject to the outcome of the consultation. The review considered the position pre-Covid but more recent surveys suggest little has changed. However, we would still want to understand feedback from those who would be directly affected and others, prior to a final decision being made.

Depending on consultation, the changes could potentially take place between spring and autumn 2021.

Equalities Impact Assessment

We have undertaken an Equality Impact Assessment (EqIA). The EqIA examines what impact (positive or negative) all of the proposed route changes have on customers with characteristics protected by the Equality Act 2010.

We consider the impacts of bus service change proposals on equality groups throughout the planning process ensuring, where possible, effective mitigations are in place where no viable alternative is available. The EqIA can be found below.

Route 648 Equality Impact Assesment (PDF 305KB)

Have your say

We would like to hear your views about our proposal and how it might impact on your journey.

Please give us your views by completing the online survey below by Tuesday 22 December 2020.

Alternatively, you can:

You can also request paper copies of plans and a response form, copies in braille, large text or another language by emailing or writing to us.


  • Havering


  • Public
  • Stakeholders
  • Local residents
  • Local businesses
  • Schools
  • London Boroughs
  • Coach Operators
  • Taxi trade
  • Transport for London
  • Taxi customers and other stakeholders
  • Transport for London - staff
  • Train operators


  • Bus route 646
  • Bus route 648