Bus route proposal: Route R2

Closed 20 Dec 2016

Opened 8 Nov 2016

Results Updated 17 Nov 2017

We received 65 responses to the consultation: 61 from members of the public and four responses from stakeholders. Thank you to everybody who provided their views. We appreciate your patience in waiting for our response.

Of the 61 public responses, 34 per cent supported or strongly supported the proposed changes, 8 per cent neither supported nor opposed them, 41 per cent were opposed or strongly opposed and 16 per cent didn’t answer.

After careful consideration of all of the responses, we plan to install the new fixed stops on route R2 and extend the bus cage in Kings Road as proposed.

From Saturday 18 November 2017 fixed bus stops will replace the existing Hail and Ride arrangements along route R2 in Biggin Hill Valley.

We will not be moving bus stop C in Norheads Lane away from Stock Hill roundabout. Bus stop C was included on the maps for completeness. We apologise for any concern or confusion this may have caused.

Further details on the how people responded to the consultation and our responses to the issues raised can be found in the reports below.

Please click here to read the full report (PDF)

Please click here to read responses to issues raised (PDF)



The London bus network is kept under regular review. As part of this, we develop proposals for changes to services.

Earlier this year we consulted on changes to the bus network in Orpington Town Centre. As part of these changes we proposed that route R2 would no longer serve Petts Wood and would run between Orpington Town Centre and Biggin Hill. We are looking to introduce these changes in April next year. You can see more details of that scheme and our Consultation Report here.

Route R2 currently operates between Petts Wood station and Biggin Hill Valley,  Mondays to Saturdays only. The entire route runs within the London Borough of Bromley. Most of the R2 has fixed bus stops, but there are two sections of hail and ride, where people can request the bus stop at any point where it is safe to do so.

One of these sections is in Biggin Hill Valley. This section of hail and ride operates towards Biggin Hill Valley on part of Kings Road, Spring Gardens, Melody Road and East Hill. It operates towards Petts Wood station on East Hill, the full length of Kings Road and Norheads Lane.

We want to improve bus accessibility and information on these roads by introducing fixed bus stops, and would like your views.

What are we proposing?

We have been working closely with officers from the London Borough of Bromley to identify sites where it is safe for buses to stop. There have been a number of visits to look at potential stopping locations, and we have now chosen the ones we think are the most appropriate.

We are proposing to introduce 11 new bus stops along Norheads Lane, Kings Road, Spring Gardens, Melody Road and East Hill. We are not proposing to place any bus shelters at any of these locations.   

As well as the 11 new bus stops, Stop C in Norheads Lane would be moved approximately 25 metres away from Stock Hill roundabout, while  the road markings at Stop A in Kings Road would be extended to safely accommodate two buses. 

The proposed locations are shown on the map below.

 Please click here to view larger map (PDF)

Why have fixed bus stops?

Fixed bus stops would provide:

Improved accessibility and comfort

  • While Hail and Ride can be very convenient for some customers, drivers on the R2 sometimes find it difficult to stop at all the locations requested. Also, to fully use their accessibility features, buses need access to kerbs and hard surfaces of an appropriate height and size. In this area parked vehicles, driveways and grass verges can often prevent this, making it difficult for some customers to get on and off buses.
  • Fixed bus stops would enable buses to take full advantage of their low floors, ‘kneeling’ feature and wheelchair ramps. They would make getting on and off much easier for older and disabled people and for parents with buggies and young children.

Clear information

  • Hail and Ride can be confusing for visually impaired customers, those with learning difficulties, and anyone unfamiliar with the area, as there is no clear indication of where buses will and will not stop.
  • Fixed bus stops would clearly indicate that a bus service is available. They would have  frames containing timetables, and information about diversions when needed. They would also allow us to provide more precise real time information to customers with mobile devices, ‘next stop’ information on the buses, and more detailed information for journey planning.

How did we choose where to put the stops?

Typically bus stops are placed approximately 300-400 metres apart, though there may be a shorter distance between stops in busy town centres. Journey times are affected by the number of stops on a route, so we have to ensure there is a good balance between convenience and reliable journey times.

We need to make sure there is enough room for the bus to pull in to the kerb and let people on and off safely. We visited the roads a number of times and assessed potential locations. Our proposed stops take into account the road layout and speed bumps, proximity to houses, and any existing street furniture such as lamp posts and road signs. Where possible the fixed stops will be provided at some of the locations that buses currently stop when requested.

The proposed locations of the stops can be seen on the maps below. We have chosen these sites as we think they are the safest and most convenient places available on the roads.

Why do you need so much room on the road for the bus stop?

Bus stop markings on the road are referred to as  bus cages. This area ensures there is enough room for the bus to approach, stop close to the kerb and pull away from the stop safely.

Most of the new bus cages would be 19 metres long. The cage at Stop 1 would be 15 metres and the cage at Stop 3 would be 21 metres.

With hail and ride, it is often difficult for buses to pull into the kerb to provide full access, because of the high level of parking in the area. No stopping or parking for other vehicles is permitted at bus stops.

Route 320 terminates at the Biggin Hill Valley stop in King’s Road with buses waiting here until their scheduled departure back to Catford. To make sure there’s enough room for buses on both route 320 and R2 to serve the stop we need to extend the cage to be 40 metres long.

In detail

The maps below show where we are proposing to place the new stops.

Kings Road near the junction with Norheads Lane.

Towards Biggin Hill Valley

  • Stop 1 – opposite numbers 4-6

Towards Petts Wood station

  • Stop 10 – outside numbers 24-26

Please click here to view larger map (PDF)

Kings Road near Rosehill Road

Towards Petts Wood station

  • Stop 8 - outside numbers 112-114
  • Stop 9 – outside numbers 58 – 62
  • Existing Stop A – the road markings would be extended

Please click here to view larger map (PDF)

Kings Road near Spring Gardens

Towards Biggin Hill Valley

  • Stop 2 – Outside number numbers 115A – 117

Towards Petts Wood station

  • Stop 7 – outside numbers 174 – 180

Please click here to view larger map (PDF)

Section of Kings Road near junction with Hillingdale, Spring Gardens and Melody Road

Towards Biggin Hill Valley

  • Stop 3 – outside flank wall of 151B Kings Road
  • Stop 4 – outside 73-75 Melody Road

Towards Petts Wood station

  • Stop 6 – opposite the junction with Sonnet Walk footpath

Please click here to view larger map (PDF)

East Hill

Last stop from Biggin Hill and first stop towards Petts Wood

  • Stop 5 – outside flank wall of number 1 Alexandra Road, at the existing bus stand

Please click here to view larger map (PDF)

Norheads Lane

Towards Biggin Hill Valley

  • Existing Stop C – would be moved 25 metres forward  

Towards Petts Wood station

  • Stop 11 – outside the houses known as Venetian Folly and Further Down  

 Please click here to view larger map (PDF)

Have your say

This consultation is open to all. Please give us your views by completing the online consultation form by Tuesday 20 December 2016.

This consultation is part of the process which fulfils the requirement for TfL to consult under Section 183 of the Greater London Authority Act 1999.


  • Bromley


  • Anyone from any background


  • Bus route R2