Bus service proposals: Routes 13, 82, 113, 139 and 189

Closed 30 Sep 2016

Opened 29 Jul 2016

Results Updated 26 Jan 2017

As part of our ongoing review of the bus network, we recently proposed to make changes to bus services to and from Abbey Road and Finchley Road, through the ‘Baker Street corridor’ in central London. Our proposals included the withdrawal of bus route 82, and the re-routing of bus routes 13, 113, 139 and 189.

The proposed changes to bus routes 13, 82, 113, 139, 189, N13 and N113 were made in light of a significant and sustained change in passenger demand, and were designed to better match demand to capacity. The proposals were also designed to help ensure our financial resources were being used in the best way possible.

Our review looked at the number of passengers using each bus route, as well as journey times, and locations where people were travelling to and from. We also took into consideration recent improved services on the Tube and London Overground, the forthcoming introduction of the Elizabeth line and the introduction of the one-hour “Hopper” bus fare, which has proved incredibly popular.

Decision

After considering the responses received, as well as bus demand data and other transport information for this corridor, we have decided to proceed with the changes as proposed in our consultation.

We understand that many people raised concerns and objections to the proposals. We have categorised these and responded to the most commonly raised points in our ‘Response to issues raised’ document.

We plan to start implementing these changes during spring 2017. We will review the impact of these changes about six months after implementation, to ensure the changes match our predictions, bus reliability and actual demand.

Responses to consultation

Thank you to all that provided views on our proposals.

We received 1,754 responses to the consultation. Of these:

  • 32% of the public supported or partially supported our proposal to extend route 13 to North Finchley and re-route the service from Aldwych to Victoria
  • 26% supported or partially supported our proposal to withdraw route 82
  • 48% supported or partially supported our proposal to extend route 113 to Marble Arch to Oxford Circus
  • 52% supported or partially supported our proposal to extend route 139 to Golders Green
  • 25% supported or partially supported our proposal to re-route 189 to start and finish at Marble Arch

Petition

We received a petition with 1,870 signatures, calling on us “to reconsider our plans to rename the 82 bus the ‘13’ and remove the 13 bus route, thereby reducing the frequency of buses along the Finchley Road”. The petition was submitted from Mr Andrew Dismore, Greater London Authority Labour Assembly Member for Barnet and Camden, in conjunction with Hampstead and Kilburn Labour Party and Camden Labour Party.

The number of signatures on the petition has not been included in our total of responses received. We only include the number of formal consultation responses received in our final analysed figures. The petition has been included in the analysis of the consultation and the issues raised in it have been answered in the accompanying ‘Response to issues raised’ document.

We don’t count petition signatures in the same way as full consultation responses because petition signatures have been submitted in response to information and arguments put forward by a petition organiser.  That can mean the signatures are in response to a version of the consultation, not the actual consultation. But, this does not mean that we ignore or place little weight on the opinions expressed through a petition.

Report and Response to issues raised

To view our consultation report and the ‘Responses to issues raised’ document; please click on the links below.

Please click here to view our Consultation Report (PDF)

Please click here to view oue Response to Issues Raised Report (PDF)

Overview

The London bus network is kept under regular review. As part of this, we develop proposals for changes to services.

London is growing. By 2021 London’s population is predicted to be over 9 million, with forecasts that there will be around 170,000 new jobs created. Our role is to keep London working and growing and help make life better, so that as our city grows, everyone who lives, works and visits London has the transport they need.

Travel habits are changing though, and we want to make sure that our bus services can match future demand in the best way possible. We’ve carried out a review of routes to and from Abbey Road and Finchley Road serving the Baker Street corridor (routes 13, 82, 113, 139, 189, N13, and N113) and would like to hear your views on our proposals.

From September 2016 we will also welcome the introduction of a one-hour ‘Hopper’ fare. The ‘Hopper’ fare will automatically be given to anyone who uses pay as you go with Oyster cards or contactless payments, and will allow passengers to make an additional bus journey for free within one hour of touching in on the first bus.

Looking ahead

Our review takes into account the number of passengers using each bus route, journey times, and where people are traveling to and from. It considers how improved services on the Tube and Overground, including the introduction of the Elizabeth Line (Crossrail), and the new one-hour ‘Hopper’ bus fares, will change the way our customers travel.

We have also considered the potential impact of new developments in the area and the aspirations of our stakeholders, for example the impact of bus traffic in the West End.

Reflecting this, we have reviewed bus services along Abbey Road and Finchley Road, including their links to Oxford Street and the wider West End area.

What we are proposing

The full details of our proposals for routes 13, 82, 113, 139, 189, N13, and N113 are set out below and include changes to both day and night bus services

  • Route 13 would continue to run between Golders Green and Oxford Street serving Finchley Road. It would be extended to North Finchley and re-routed to Victoria. We propose a more frequent service with buses running, every six minutes during the day Monday to Saturdays, with additional journeys at peak times, and every 10 minutes Sundays and each evening. There would be a 24-hour service on this route, with buses running every 30 minutes on all nights. Route N13 would no longer run
  • Route 82 would no longer run, being replaced by route 13 between North Finchley and Victoria
  • Route 113 would be extended to Oxford Circus and offer a more frequent service with buses every seven to eight minutes during the day Monday to Saturdays and every 12 minutes on Sundays and each evening. This would give direct links between Finchley Road and Oxford Street
  • Night route N113 would continue to run every 30 minutes every night between Edgware and Trafalgar Square
  • Route 139 would be extended from West Hampstead to Golders Green and would continue to serve Abbey Road. Buses would continue to run every eight minutes during the day Monday to Saturdays, every 12 minutes on Sundays and each evening and every 30 minutes at night.  This would give direct links between Golders Green and stops between Oxford Circus and Waterloo via Strand
  • Route 189 would be re-routed to start and finish at Marble Arch instead of Oxford Circus. Buses would continue to run every eight minutes during the day Monday to Saturdays, every 12 minutes on Sundays and each evening and every 30 minutes at night
  • Routes 13, 139 and 189 would run 24 hours a day

Route map showing proposed changes to routes 13, 82, 113, 139 and 189

Please click here for a larger version of the above map (PDF)

Proposed bus frequencies

The map below sets out the current and proposed combined weekday daytime frequencies for particular sections of roads. It includes buses on route 328 between Golders Green and West Hampstead, Quex Road.

Golders Green – Childs Hill - Finchley Road (Fortune Green)

Bus frequencies during the day would increase from 23 to 25 buses per hour – a bus every two to three minutes

Finchley Road (Fortune Green) – Swiss Cottage – St John’s Wood – Park Road

To match current demand, peak hour frequencies on the Finchley Road would be reduced from 27 buses per hour to 22 buses per hour, which equates to a bus every two to three minutes, instead of just over every two minutes. This would reduce the number of buses in the Oxford Street and Baker Street areas and would enable us to reallocate resources to enhance bus services in other areas of  London. During the day Monday to Saturdays buses would be reduced from every two to three minutes to every three to four minutes.

West Hampstead (West End Green) – West Hampstead, Quex Road

Bus frequencies would remain unchanged at 15 buses every hour

Abbey Road – Grove End Road – Lisson Grove – Rossmore Road

Bus frequencies would remain unchanged at 15 buses every hour.

 

A map showing proposed changes to bus routes 13, 82, 113, 189 and 189

Please click here for a larger version of the above map (PDF)

Background

During spring 2015 we held a public consultation on proposed changes to bus routes 13, 82, 113, 139, 189, N13, and N113 in the Abbey Road, Finchley Road, South and West Hampstead areas. This proposal included changes to bus frequencies and the withdrawal of route 13. Please visit https://consultations.tfl.gov.uk/buses/finchleyroad to see these proposals

Following a review of comments from the consultation, we have developed revised proposal that retains route 13 along Finchley Road and improves reliability for other routes in the area, as set out above.

Have your say

We would like to know what you think about our proposals. Your comments and suggestions will help inform our final decision. If we do proceed with the changes, we would review their impact, reliability and demand about 6 months after implementation to ensure the changes match our predictions and actual demand.

Please give us your views by completing the online consultation form by Friday 30 September 2016.

Alternatively, you can:

This consultation is part of the process which fulfils the requirement for TfL to consult under Section 183 of the Greater London Authority Act 1999.

Areas

  • Barnet
  • Brent
  • Camden
  • Lambeth
  • Southwark
  • Westminster

Audiences

  • Anyone from any background

Interests

  • Bus route 113
  • Bus route 13
  • Bus route 139
  • Bus route 189
  • Bus route 82
  • Bus route N13
  • Bus route N113