Have your say on proposed changes to routes 224 and 440

Closed 12 Aug 2018

Opened 2 Jul 2018

Results Updated 14 Nov 2018

Between 2 July and 12 August 2018, we consulted on proposals to change routes 224 and 440 in Wembley (we consulted separately on proposals to change routes in Chiswick).

We received 80 responses to the consultation (including three responses from stakeholders). Thanks to all those who provided their views – we appreciate your patience in waiting for our reply.

Of the 80 responses, 50 per cent were in favour of the proposals to change route 224, compared to 25 per cent who oppose or strongly opposed the plans. 67.5 per cent of respondents supported the proposal to extend route 440.

We have reviewed all of the consultation responses and intend to proceed with the scheme as proposed in early 2019.

The full consultation report and our responses to issues raised can be found below.

Consultation report (PDF 986KB)


Last year we consulted on proposed changes to a number of bus routes in west London, as part of our plans for the Elizabeth line.  Since then we have carried out further work to improve the bus network in the area. 

We have now developed a new set of proposals for route 440 that would:

  • Provide new links from Stonebridge Park Station entrance to Wembley Stadium area where a large number of homes, shops and employment is being delivered.
  • Provide new links from Tokyngton to Wembley Stadium, Park Royal, Acton, Chiswick and the Elizabeth line at Acton Main Line.
  • Provide extra capacity around development sites at Wembley, Park Royal, North Acton and South Acton.  A higher frequency route 440 running every 12 minutes during Monday to Saturday day times and every 15 minutes during Sunday day times and all evenings.
  • Meet the Mayor’s Transport Strategy vision of improving orbital bus service links in outer London.

Our review of bus services serving west London also revealed a number of routes that were running with a lot of spare capacity i.e. buses that are not full. We are therefore proposing the followings changes to route 224:

  • Make route 224 more reliable by shortening the route
  • Removing excess capacity along Ealing Road
  • Some passengers will need to change bus at Alperton Station to continue their journey. 

What are we proposing?

Route 440 extension to Wembley

We are proposing to extend the route between Stonebridge Park station and Wembley Industrial Estate via Harrow Road. Travelling northbound it would follow its existing line of route to the North Circular Road before serving stop B (currently used by route 112) instead of stop F at Stonebridge Park station. Then it would turn left on to Harrow Road serving the Tokyngton area following route 18 before running along Wembley Hill Road, Empire Way, Engineers Way, Fifth Way, Fourth Way, South Way and terminating at First Way. A new bus stand is proposed at First Way to accommodate route 440.

It would return southbound from First Way turning left onto Engineers Way before serving Empire Way, Wembley Hill Road, Harrow Road, Point Place and Argenta Way. At Stonebridge Park station it would serve the same southbound stop A as it does at the moment before continuing on existing line of route.

As part of the original Elizabeth line consultation in 2017, further changes to route 440 were proposed around Chiswick, West Acton and Park Royal ASDA. This would result in a more direct route that could be extended to Wembley. After feedback from this consultation, we are now seeking your views on modified proposals for route 440 in the Chiswick area. No further changes are proposed at West Acton or Park Royal.

A link to the original Elizabeth line bus consultation and proposed changes to route 440 at West Acton and Park Royal ASDA are available here.

We are also proposing to provide a new direct bus link between Gunnersbury, Acton and the planned new Elizabeth line station at Acton Main Line and to make route 27 more reliable by terminating it at Hammersmith Grove. These proposals are being consulted on separately. Click here for further information and to have your say.

Route 224

Alongside the enhancements to route 440 and in response to the recent introduction of the new route 483, we are proposing to cut route 224 between Alperton Sainsbury’s and Wembley Stadium.  

Under the proposals route 224 buses would no longer run between Alperton Sainsbury’s and Wembley Stadium. It would continue to run from St. Raphael’s Estate to Alperton Sainsbury’s terminating at stop H.  It would return towards St. Raphael’s Estate picking up at stop H. This would affect around 700 passengers a day by no longer serving central Wembley. Passengers would still be able to complete the journey to central Wembley by bus with a single change at Alperton Station onto route 79, 83, 297 or the new route 483 (introduced in 2016). The Hopper fare means this is free of charge. For many passengers this would be quicker as using the current route 224 requires a longer journey via Alperton Sainsbury’s.

Our vision in supporting population growth and development at Alperton, Park Royal and Wembley

We will continue to monitor the demand patterns for buses in the area. The new route 483 was introduced in 2016 and has added an extra 6 buses per hour through the Alperton and Wembley area. It is forecast that further changes to buses would be needed over the next 5-10 years to support population growth and development, as well as meeting our targets of 80% trips by 2041 being undertaken by walking, cycling and public transport.

Possible options for the future to help with this population growth could include:

  • Extending route 83 between Alperton and Stonebridge Park stations via Beresford Avenue to meet proposed housing growth and better connect the route to nearby tube stations.
  • Changes to routes serving Wembley Stadium and the Industrial Estate area to take advantage of any changes to highway and minimise event day disruption.
  • Changes to routes serving Park Royal and Old Oak Common to better connect the surrounding area to the proposed new Overground, Elizabeth line and HS2 stations along with new homes and jobs proposed there.

We would consult again on any further changes to the bus network in the area.

See map below for details of the proposed changes.

Your browser does not support inline PDF viewing.Please download the PDF.

Why are we proposing these changes?

We constantly review our bus services to ensure we have enough buses to meet passenger demand. Currently, there is spare capacity (i.e. buses that are not full) on routes running along Ealing Road. While route 224 is used by many people in some areas it is not being required along the stretch between Alperton Sainsbury’s and Wembley Stadium, which is not an effective use of our limited resources particularly given that there are many other higher frequency routes available.

Following analysis of the trips that people take in this area we believe that this spare bus capacity would be better used by creating a new and more direct link between Park Royal and Stonebridge Park station to Wembley by extending route 440.

People who currently use route 224 to travel between Alperton and Wembley Stadium would still be able to make that journey on one of the following routes.

From Alperton station

  • 79
  • 83
  • 297
  • 483

From Park Royal

  • 440

How will passengers be affected?

We know that each of our proposals will impact on some passengers. Many will gain new opportunities for direct connections to areas not previously accessible to them, while others may have to change buses to complete their journey. The new Hopper fare means there is no longer a financial penalty for changing onto a second bus within an hour.

We measure these passenger journeys by looking at trip patterns from Oyster card information alongside other data. The information is used to determine demands and better understand travel habits.

When would these changes start?

We will review and use the feedback from this consultation to help inform and shape our plans. Depending on the feedback we receive we may decide to change our plans in light of comments or we may decide to go ahead as proposed. If we do significantly revise our proposals we will run a new consultation to find out what people think.

If we go ahead with the proposals for routes 224 and 440 they would be introduced later this year.

Have your say

We would like to know what you think about our proposals.

Please give us your views by completing the online survey below by Sunday 12 August 2018.

Alternatively, you can:

You can also request paper copies of all the consultation materials and a response form by emailing consultations@tfl.gov.uk, or writing to FREEPOST TFL CONSULTATIONS.



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