Changes to buses in Central London

Closed 29 Jan 2017

Opened 25 Nov 2016

Results Updated 29 Jun 2017

We have today published our 'responses to the main issues raised' document. Other details of the consultation, including the headline results, our consultation report, and executive summary are available below.

Click here for a copy of our responses to issues raised document (PDF).

Implementation

Some changes took place on 17 June 2017 with the next phase planned for 15 July 2017. Further details can be found on our service change webpage tfl.gov.uk/permbuschanges

Service changes that started on 17 June 2017

Route 6 – Buses serve Park Lane and Piccadilly and no longer serve Oxford Street and Regent Street

Route 8 – Buses permanently start and finish at Tottenham Court Road, serving stops in High Holborn and New Oxford Street, and no longer serve Oxford Circus

Route 73 – Buses start and finish at Oxford Circus and no longer serve Oxford Circus–Victoria. Route 390 has been re-routed to provide this connection.

To better match how often buses run with demand for them, we have changed the frequency:

  • Monday to Friday daytime buses will run every 5 minutes (previously every 3-4 minutes)
  • Sunday and each evening buses will run every 7-8 minutes (previously every 6 minutes)

Route 172 – Buses start and finish at Clerkenwell Green, serving Farringdon and no longer serve Ludgate Circus–St Paul’s.

Route 242 – Buses start and finish at St Paul’s and no longer serve St Paul’s–Tottenham Court Road.

Route 390 – Buses start and finish at Victoria, serving Oxford Street, Park Lane and Hyde Park Corner and no longer serve Marble Arch–Notting Hill Gate.

Buses run more often:

  • Monday to Saturday daytime buses will run every 6 minutes, with additional morning peak time enhancements. (Previously every 8 minutes)
  • Sunday daytime buses will run every 10 minutes (previously every 12 minutes)

Route N73 – Buses start and finish at Oxford Circus and will no longer serve Oxford Circus–Victoria. We have rerouted route 390 to provide this connection.

To better match how often buses run with demand for them, we have changed the frequency:

  • Friday and Saturday nights buses will run every 15 minutes (previously every 12 minutes).

Service changes from 15 July 2017

Route 3 – Buses will start and finish at Trafalgar Square and will no longer serve Regent Street or Oxford Circus.
We intend to extend route 3 to Russell Square, as consulted on, when Elizabeth line services start running from Tottenham Court Road.

Rotue 22 – Buses will start and finish at Oxford Circus and no longer serve Green Park–Piccadilly and Piccadilly Circus.

Route 137 – Buses will start and finish at Marble Arch and will no longer serve Oxford Street or Oxford Circus. No change to route N137

Route C2 – Buses will run to and from Regent Street (Conduit Street) and no longer serve Berkley Square–Victoria.

Route N22 – Buses will start and finish at Oxford Circus and no longer serve Green Park–Piccadilly and Piccadilly Circus.

Remaining central London changes

These are subject to confirmation but are expected as follows:

  • Autumn 2017 – Changes to routes 23, 25 and 425
  • Early Spring 2017 – Further change to route 25
  • Late autumn 2018 – Further change to routes 3/N3, 46 and 332

As part of our ongoing review of the bus network, we recently proposed and consulted on changes to a number of bus routes into the West End and adjacent areas.

The proposals were drawn up on a network basis and involve a combination of changing where some routes terminate, rerouteing some away from Oxford Street and extending others to maintain connections.

We asked people if they used the specific bus services being consulted on and have identified users and non-users.

Overall, approximately 20 per cent of respondents were users of the routes concerned.

A number of key themes emerged from the consultation.

  • Support for the way in which the review would complement wider initiatives such as the transformation of Oxford Street
  • Concern about the loss of direct bus links (for example to and from Victoria), the need to interchange, and risks of overcrowding on bus and Tube services
  • Concern about the impact on the more vulnerable users for example those with mobility impairments

Further details can be found in our executive summary: Central London bus routes executive summary (PDF)

A breakdown of all the information can be found in our consultation report: Central London bus routes full report (PDF)

A further review of the proposals and when they should be introduced, in-light of the comments received, has been undertaken.

Decision

We intend to go ahead with the proposals as put forward in the consultation except for the proposal to change route 23 at its western end (diversion to Wembley) and the associated change to route 452, which will be considered further in conjunction with stakeholders.

We plan to start introducing changes from summer 2017. This is generally somewhat earlier than originally proposed because the overall level of demand on these routes is now appreciably lower than had been anticipated by this stage.

Detailed implementation dates are being reviewed. We are also looking at how the resource saved could used on other parts of the bus network.

Once introduced we will closely monitor travel patterns, demand and reliability.

Summary results (proportion of all 3415 respondents)

A total of 3415 responses were received. A further review of the proposals and when they should be introduced, in-light of the comments received, has been undertaken.

Changes to bus route 3 & N3:
25 per cent support or strongly support
6 per cent opposed or strongly opposed

Changes to bus route 137:
17 per cent support or strongly support
11 per cent opposed or strongly opposed

Changes to bus route 6:
17 per cent support or strongly support
11 per cent opposed or strongly opposed

Changes to bus route 15:
15 per cent support or strongly support
9 per cent opposed or strongly opposed

Changes to bus route N15:
19 per cent support or strongly support
5 per cent opposed or strongly opposed

Changes to bus route 8:
15 per cent support or strongly support
8 per cent opposed or strongly opposed

Changes to bus route 172:
18 per cent support or strongly support
4 per cent opposed or strongly opposed

Changes to bus route 242:
11 per cent support or strongly support
14 per cent opposed or strongly opposed

Changes to bus route 22, C2 & N22:
16 per cent support or strongly support
26 per cent opposed or strongly opposed

Changes to bus route 23 & 452:    
14 per cent support or strongly support
16 per cent opposed or strongly opposed

Changes to bus route 46:
15 per cent support or strongly support
9 per cent opposed or strongly opposed

Changes to bus route 332:
13 per cent support or strongly support
6 per cent opposed or strongly opposed

Changes to bus route 25 & 425:
23 per cent support or strongly support
6 per cent opposed or strongly opposed

Changes to bus route 73 & N73:
15 per cent support or strongly support
25 per cent opposed or strongly opposed

Changes to bus route 390:
20 per cent support or strongly support
14 per cent opposed or strongly opposed

Note – please see individual route entries for absolute numbers and information on those neither supporting nor opposing or not responding on induvial routes

 

Overview

London is growing, with an estimated 10 million people expected to live here by the early 2030s. Transport is an essential part of life in London and we’re investing so that as the city grows, everyone who lives, works or visits London has the transport they need. The impact of a growing London will be felt most acutely in central London and the West End, where bus and Tube services are concentrated.

The Mayor has committed to improving life in London, by tackling air quality, transforming Oxford Street and introducing the bus hopper ticket and  freezing  public transport fares. In addition we are encouraging   growth in cycling and walking, and establishing measures to help buses get to and through central London quickly and reliably. Ensuring that we have the right level of bus provision is crucial in ensuring central London works well. This consultation sets out our proposals to change the bus network in central London, so that it can continue to support London as a world leading cultural and economic centre.

Recent investment in upgrading the Tube network has made it much more reliable and attractive for many to use. Over four million journeys are made each day on the Tube network and this number is rising. The Victoria and Northern lines are now among the highest frequency services in Europe, with a train every two minutes at the busiest times. Night Tube services are now running on the Central, Victoria and Jubilee lines with the Northern line commencing in November and the Piccadilly line later in 2016.

These improvements mean that demand for some bus routes has reduced. The 73, for example, which closely follows the route of the Victoria Line, has seen up to eleven per cent reduction in demand since 2011. By operating slightly fewer services, we will be able to operate them faster and more reliably.

The opening of the Elizabeth line from 2018 will further transform how people move about in central London. The line will provide a key east-west link across central London and beyond. Many people will choose to use this faster journey than take a bus. We need to ensure that the right number of buses serve each station on the new line, both in central London and at other stations.

The Elizabeth line is particularly significant for bus services on Oxford Street, with the two new stations at Tottenham Court Road and Bond Street set to further reduce bus demand on the street. The Mayor is also working with City of Westminster to make Oxford Street more pedestrian friendly. Our proposals for changes to bus services in central London are therefore also designed to start reducing the number of buses running along Oxford Street. The proposals in this consultation would reduce the number of buses going along Oxford Street by around 40 per cent.

In this context we have carried out a review of routes to and from the West End including routes 3, 6, 8, 15, 22, 23, 25, 46, 73, 137, 172, 242, 332, 390, 425, 452, C2, N2, N3, N8, N15, N22 and N73. Our proposals range in scale depending on the route to help us better match future demand with space available on the bus. We welcome your views on any or all of the details as set out on the following pages. More information on our longer term plans to transform Oxford Street will be available in the near future, and is not in the scope of these proposals.

Contents

What is proposed?

How will passengers be affected?

When would these changes start?

Have your say

What is proposed?

We’ve concentrated this round of consultation on 22 routes serving central London. The maps below show in overview where buses currently go and where we propose as alternative termini.

Your browser does not support inline PDF viewing.Please download the PDF.

There are three pages to the above map which shows how buses on day routes look in November 2016, our proposed changes and the proposed bus network from 2017. You can choose to zoom in and out to see more detail or alternatively you can click on the links below to see each map individually.

Oxford Street buses - How the day bus network looks now in November 2016 map (PDF) *updated 30 November

Oxford Street buses - Proposed changes to the day bus network (PDF)

Oxford Street buses - How the day bus network could look in 2017 (PDF)

Your browser does not support inline PDF viewing.Please download the PDF.

There are three pages to the above map which shows how buses on night routes look in October 2016, our proposed changes and the proposed bus network from 2017. You can choose to zoom in and out to see more detail or alternatively you can click on the links below to see each map individually.

Oxford Street buses - How the night bus network looks in October 2016 (PDF)

Oxford Street buses - Proposed changes to the night bus network (PDF)

Oxford Street buses - How the night bus network could look in 2017 (PDF)

Many of the proposals are connected so we have grouped them to make it easier to understand what is proposed. Using the links below you can find out more about each proposal.

1. Routes 3, 137 and N3

2. Routes 6, 15 and N15

3. Routes 8, 172 and 242

4. Routes 22, C2 and N22

5. Routes 23, 46, 332 and 452

6. Routes 25 and 425

7. Routes 73 and 390

8. Route N2

Although our proposals put forward here concentrate on bus routes serving the West End; we (or our partner agencies) have also recently undertaken consultation on routes serving the ‘Baker Street corridor’, on changes to bus routes at Liverpool Street and changes to routes 100 and 388, on proposals to make Baker Street & Gloucester Place two way and proposals to make Tottenham Court Road and Gower Street two way.

Our geographic maps have been drafted to show the proposals based on the current bus and road network. Our overview spider map illustrates the current network and future proposed network taking account of changes put forward in the other central London schemes mentioned above.

How will passengers be affected?

We know that each of our proposals will impact on some passengers. Many will gain new opportunities for direct connections not previously available, while others may have to change bus to complete their journey. The new Hopper fare means there is no longer a financial penalty for changing buses.

We measure these passenger journeys by looking at trip patterns from Oyster card information alongside other data. Our proposals mean some passenger journeys will change. The table below summaries how many people would need to change bus on a typical weekday, if the schemes were implemented.

Alongside this consultation we have also published a bus network report that sets out further detail on passenger journey patterns.

Please click here to view the West End Bus Services Review (PDF)

A table showing bus routes and the number of current direct journeys that would require a changes of bus (following the changes)

When would these changes start?

We will review and use the information received through this consultation to inform our decision making and next steps. We may decide to adapt our proposals in light of comments received or we may decide to go ahead as proposed. However, if we revise our proposals we will run a new consultation to outline them, in addition to any longer term proposals on Oxford Street.

If we proceed with the changes as proposed here, they would be introduced progressively over the next few years, up to and beyond the Elizabeth line opening.

Have your say

We would like to know what you think about our proposals.

Please give us your views by completing the online survey below by Sunday 29 January 2017.

Alternatively, you can:

This consultation is part of the process which fulfils the requirement for TfL to consult under Section 183 of the Greater London Authority Act 1999.

Areas

  • Barking & Dagenham
  • Barnet
  • Brent
  • Bromley
  • Camden
  • City of London
  • Croydon
  • Hackney
  • Hammersmith & Fulham
  • Haringey
  • Havering
  • Islington
  • Kensington & Chelsea
  • Lambeth
  • Lewisham
  • Newham
  • Redbridge
  • Richmond upon Thames
  • Southwark
  • Tower Hamlets
  • Wandsworth
  • Westminster

Audiences

  • Anyone from any background

Interests

  • Bus route 137
  • Bus route 15
  • Bus route 172
  • Bus route 22
  • Bus route 23
  • Bus route 242
  • Bus route 25
  • Bus route 3
  • Bus route 332
  • Bus route 390
  • Bus route 425
  • Bus route 452
  • Bus route 46
  • Bus route 6
  • Bus route 73
  • Bus route 8
  • Bus route C2
  • Bus route N15
  • Bus route N2
  • Bus route N22
  • Bus route N3
  • Bus route N73