Privacy Policy

We (Transport for London) provide this service (Citizen Space). The technology behind this service and its operation is provided by Delib.

Privacy - Key Facts

When you submit information to us using this service, it's treated sensitively in accordance with data protection principles.

For information you submit:

  • Transport for London is the data controller.
  • Delib is the data processor.

Privacy - Further Information

Delib's privacy policy explains how Delib will collect, safeguard and process your data on behalf of Transport for London.

TfL, its subsidiaries and service providers will use your personal information for the purpose of administering this consultation and assessing the responses. If you provide your email address, TfL may send you updates about this consultation and the proposed scheme. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998.

Responses to the consultation may be made publicly available, but any personal information will be kept confidential. You do not have to provide any personal information, but this information may help TfL to understand the range of responses. For example, responses may be analysed by postcode to help identify local issues.